Allianz Egypt and HealthTech startup Esaal partner to offer online mental health services

EGYPT – Allianz Egypt has tied up with Esaal, an online health and wellness consultation platform based in Egypt, to increase access to comprehensive healthcare services, nutrition services, and mental health consultations.

Allianz Egypt will become the first insurance company to provide integrated digital solutions and services in these areas via one platform after obtaining approval from the relevant regulatory authorities.

The strategic alliance is a clear reflection of Allianz’s commitment to facilitating access to high-quality healthcare and psychotherapy services to patients in the Middle East and North Africa.

Allianz’s clients will have easy access to integrated mental health and medical services delivered via the Egyptian health and wellness platform Esaal’s state-of-the-art digital solutions.

As per the agreement, Esaal will provide diverse secure, and reliable communication channels for health and wellness consultations through text messaging, voice calls, video calls, and remote consultations.

The signing ceremony was presided over by Fadi Doss, Founder and Chief Executive Officer of Esaal, and Mr. Ayman Hegazy, Chairman and CEO of Allianz Egypt, during an official event held at the CREATIVA Innovation Hub in Sultan Hussein Palace in Cairo.

Commenting on this new venture, Alliance Egypt CEO Mr. Ayman Hegazy said: “We are proud of the first of its kind partnership in Egypt’s insurance sector with Esaal, which is one of the leading startup platforms that offers in healthcare, nutrition, and mental health consultations.”

Allianz Egypt is owned by Allianz Group, a global financial services provider employing over 150,000 individuals worldwide and serving nearly 100 million customers in more than 70 countries.

Allianz Egypt serves more than 170,000 people, with a 34% client-base expansion achieved over the past three years.

In related news, Allianz Life Assurance in Egypt and Human Power Association – Egypt (HPA) have formed a strategic alliance to enhance the mental and physical health and well-being of human resource specialists in the country.

Allianz has been named as the exclusive insurance partner of HPA to offer top-notch services to HPA’s association members, including individuals and companies.

At Allianz, we are always been keen on supporting entrepreneurship and start-up businesses as part of the company’s strategy and vision,” said Mr. Ayman Hegazy.

This deal comes as Allianz has begun its digital transformation of healthcare services. The company is already offering its clients medical consultations and psychotherapy to prescribing medications.

It is part of the company’s strategic activities to adopt a successful international model in Egypt, as well as apply good social, environmental, and governance practices.

Mental health is an integral part of public health that has a significant impact on the people’s personal, social, and economic development,” underscored Mr. Hegazy.

The Egypt-based company’s partnership agreement with the Egyptian health and wellness platform Esaal aims to boost the health and well-being of individuals and employees across small and medium-sized enterprises and corporates.

Speaking on the startup’s growth trajectory, the CEO of Esaal, Fadi Doss stated: “Our partnership with Allianz represents an exceptional, transitional point being one of the pioneering insurance companies operating in Egypt.”

This partnership agreement is a step forward in collective efforts to redefine digital healthcare service delivery in Egypt and across the Arab World, signaling Esaal’s sharpened focus on client confidentiality.

It aligns with the national strategic plan, titled ‘Egypt Vision 2030’, which has sped up the digital transformation of the country’s healthcare sector.

The collaboration between Allianz Egypt and Esaal creates such a harmony, redefining digital healthcare service provision in Egypt and the wider Middle East region,” outlined Fadi Doss.

The collaboration will pave the way for Esaal to accelerate innovation in digital healthcare on the international level and comprehensive health insurance services.

This deal comes as the online health and wellness consultation platform completed the final tranche of its US$1.7M seed funding round in May 2022.

The joint effort aligns with Esaal’s growth plans to deepen its presence across the MENA region, make additional investments in product and brand development, and increase talent acquisition.

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