INDIA – Apollo Hospitals and Google Cloud have renewed their strategic partnership to increase access to Apollo’s digital platform, Apollo 24|7, across the Indian subcontinent.
Apollo Hospitals is also exploring the use of Med-PaLM 2, an LLM developed by Google that is trained on medical knowledge and can answer medical questions and generate clinical text summaries, for medical purposes.
Under the recently extended pact, Apollo 24|7 teams worked closely with Google Cloud to build a Clinical Intelligence Engine (CIE) using Google Cloud’s Vertex AI and generative AI (gen AI) models.
It uses advanced artificial intelligence (AI) and machine learning (ML) to analyze multiple sources of data to help healthcare professionals identify patterns that may be missed otherwise.
Apollo’s CIE was developed using millions of real-world clinical data points gathered over 40 years of clinical excellence.
Doctors will harness the capabilities of Apollo’s CIE and Google Cloud’s Vertex AI and gen AI models to identify the next best action for patients during virtual consultations.
Commenting on this collaboration, Thomas Kurian, Chief Executive Officer of Google Cloud, said: “Generative AI has the transformative power to bring conversational medicine to clinicians and patients alike.”
After joining Apollo’s digital platform, Apollo 24|7, Indian patients will have increased access to the specialized medical care they need, when they need it.
The CIE service leverages data from Apollo Hospitals and large language models (LLMs) from Google Cloud to create a proprietary solution to bolster the privacy, security, and safety of patient data within the hospitals’ systems.
Through this first-of-its-kind service, more people connected to Apollo 24|7 will enjoy easier access to telemedicine services, online doctor consultations, and home delivery of medication.
Apollo’s digital platform has the long-term potential to improve access to prescribed medications through home delivery, while also improving clinical reasoning and decision-making outcomes.
It is built on top of Apollo’s CIE and analyzed using Google Cloud’s advanced AI and machine learning technologies.
Apollo Hospitals rolled out its Clinical Intelligence Engine for doctors across the South Asian region earlier this year.
So far, Apollo Hospitals has empowered thousands of Apollo doctors with CIE to achieve tangible improvement in the accuracy of diagnosis.
The Apollo Clinical Intelligence Engine is designed specifically for Indian doctors on Apollo 24|7’s platform to help them identify gaps in care.
“Our work with Apollo Hospitals will improve accessibility in healthcare, support clinicians and care teams, and drive better patient engagement—ultimately benefiting millions of Indians,” said Thomas Kurian.
Moreover, Apollo 24|7 compliments the powers of AskApollo, a unified mobile application that brings all the services of Apollo Group companies under one umbrella.
Many patients in India will soon have an omnichannel healthcare experience thanks to the launch of Apollo 24|7, built entirely on Google Cloud.
India’s first Comprehensive Connected Care services
Comparably, Apollo Hospitals has launched India’s first Comprehensive Connected Care programme; powered by Apollo’s Connected Care technology.
Apollo has always been the pioneer in bringing the best and the most relevant technologies closer to hundreds of thousands of patients in the country.
The national rollout of Apollo’s Comprehensive Connected Care services will offer clinical teams and nursing staff a holistic real-time view of the patient across several care touchpoints along the patient journey.
Backed by AI, this indigenously developed enhanced care technology is designed to continuously monitor and detect early signs of deterioration in a patient’s condition, enabling the care team to initiate corrective action as soon as possible.
In his address, Dr. Sangita Reddy, Joint Managing Director of Apollo Hospitals Group, reflected: “The promise of having Comprehensive Connected Care technology has expanded the opportunities for how medical experts and patients interact, offering care at every touchpoint.”
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