EHS streamlines care with telemedicine

UAE—Emirates Health Services (EHS) has made progress in implementing the Zero Government Bureaucracy Programme to improve customer experience through specialised telemedicine services.

 According to Emirates News Agency, this project will now helps over 2,200 people per year, including individuals with chronic diseases, including diabetes, hypertension, and high cholesterol.

Additionally, it will enable procedure simplification and expedited telemedicine service delivery, both of which are essential components of EHS’s goal.

This strategy has simplified the healthcare procedure and significantly reduced over 4,400 annual visits to service centres.

Dr. Abdulaziz Al Zarooni, Acting Executive Director of Emirates Health Services’ Financial and Support Services Sector, highlighted that these improvements are critical to EHS’s objective of eliminating bureaucracy and continuously improving telemedicine services.

He emphasised that these milestones are part of the Zero Government Bureaucracy Programme, which strives to provide flexible and excellent healthcare services that exceed consumer expectations while also contributing to the UAE’s quality of life.

In addition to celebrating these achievements, Dr. Al Zarooni reaffirmed EHS’s unwavering commitment to pursuing innovation and development across various health service domains.

This commitment guarantees that national goals are met and strengthens EHS’s position as a premier federal service agency.

EHS is committed to providing innovative health services that meet the highest standards worldwide by implementing procedural processes consistent with the Zero Government Bureaucracy Programme.

The integration of smart technologies and technological breakthroughs strengthens the UAE government’s leadership and global competitiveness in terms of efficiency, removal of bureaucracy, and overall service quality.

Moreover, Dr. Al Zarooni stated that telemedicine can help reduce bureaucracy and improve public health.

EHS has made it easier for patients to receive the necessary medical care by simplifying procedures and reducing administrative chores.

This increase in healthcare accessibility enhances productivity and positively influences mental health, as individuals’ stress and anxiety levels decrease.

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