INDIA – FUJIFILM India has officially launched its awaited mobile application, named FUJIFILM Connect’, to deliver seamless services for healthcare providers across the country.
The long-awaited FUJIFILM Connect is currently available for download in the iOS app store and google play store to provide smooth end-to-end services to customers in India.
Users will have access to sections of “My Products” that stores details of the products used, “Raise tickets” to register a complaint from the app along with “Explore Products” to make inquiries about the availability of products.
It is a one-stop shop for healthcare professionals to manage the service and support for their medical diagnostic devices with real-time push notifications to keep the users updated on their device’s status and services.
FUJIFILM Connect users can raise service request tickets for already purchased Fujifilm medical devices as well as explore new products launched by the medical imaging technology company.
In an official note, the company stated: “FUJIFILM Connect facilitates accurate and timely information about Fujifilm medical products, saving the time of healthcare professionals.”
With FUJIFILM Connect, healthcare providers can now create and track service requests in a convenient and time-saving manner with efficient technical support in just one tap.
It is a one-stop shop for healthcare professionals to manage the service and support for their medical diagnostic devices with real-time push notifications to keep the users updated on their device’s status and services.
FUJIFILM Connect users can raise service request tickets for already purchased Fujifilm medical devices as well as explore new products launched by the medical imaging technology company.
FUJIFILM Connect also features a user-friendly interface to ensure that health professionals can have effortless navigation through the app anywhere, anytime.
Fujifilm also plans to feature a range of endoscopy products on its game-changing service and support app for iOS and Android in the future.
“FUJIFILM Connect aids remarkable customer support services through 24×7 call logging process and real-time contract status visibility,” FUJIFILM India assured its customers.
The mobile app is the best way for healthcare professionals to submit service requests to Fujifilm, access a comprehensive service history, view maintenance records, and monitor device performance.
FUJIFILM Connect users can easily access Fujifilm’s innovative medical products including solutions for digital radiography, mammography, CT, MRI, ultrasound, gastroenterology, pulmonology, endosurgery, and minimally invasive surgery.
The mobile application leverages advanced technology to provide detailed information about Fujifilm medical products such as FDR & Mammography scanners, X-ray imaging devices, and MRI & CT scanners.
“The FUJIFILM Connect app comprises various categories of Fujifilm medical products that benefit healthcare professionals in numerous ways including one-tap product description access, elimination of call logging and toll-free number for assistance,” the company relayed.
The mobile app facilitates users with real-time contract status visibility, which aids in transparency and helps users to maintain time-to-time services of their medical products.
In turn, FUJIFILM Connect will enhance the customer experience of customers, and help them reach their mission of improving the quality of healthcare in India.
On his part, Mr. Koji Wada, Managing Director of FUJIFILM India, underlined: “Fujifilm thrives on innovation and the ‘FUJIFILM Connect’ mobile app is another contribution to revolutionizing the healthcare industry in India through our all-in-one solutions.”
The app’s launch builds on FUJIFILM India’s enduring legacy of delivering revolutionary innovations that enhance the digital experience for patients, care teams, providers, and customers in the healthcare industry.
This successful launch will further cement the integral role of FUJIFILM India as one of the stalwarts of innovation in healthcare diagnostics and a comprehensive healthcare solution provider.
“Through this smartphone application, healthcare professionals can explore upcoming advanced products powered with cutting-edge technologies,” said Mr. Koji Wada.
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