UAE – Online veterinary service provider Mascotte Health has secured US$1.2 million in a pre-seed funding round led by Nuwa Capital, a radical investment platform reshaping the relationship between founders and capital.

The pre-seed funding round saw participation from angel investors, including Uber, Turo, and Airbnb, and existing investors.

This deal comes as the animal hospitals and veterinary clinics market reached a value of nearly US$95,938.6 million in 2021, having grown at a compound annual growth rate (CAGR) of 3.9% since 2016.

The animal hospitals and veterinary clinics market is expected to grow from US$95,938.6 million in 2021 to US$138,368.5 million in 2026 at a rate of 7.6%.

What’s more, the market is expected to grow at a CAGR of 6.6% from 2026 and reach US$190,909.6 million in 2031.

The new round of investment will help Mascotte Health to support veterinarians, promote the retention of veterinary health professionals, and increase access to veterinary care in the United Arab Emirates.

Mascotte Health has pioneered an innovative platform and virtual veterinary services in the United Arab Emirates using technology, state-of-the-art logistics, and a team of dedicated professionals.

In a press release, the startup said: “Mascotte Health plans to expand its tech-enabled services for partner practices and also launch a consumer-facing app, offering 24/7 connected care to pet parents in the coming months.”

Moreover, Mascotte Health has emerged from stealth mode with US$1.2 million raised in the new funding round this month.

This veterinary practice operator has emerged from a stealth-mode period as it successfully completed its pilot program that was carried out in collaboration with select veterinary practices.

With the latest funding, Mascotte Health will help to tackle the veterinary industry’s significant employee shortage as the number of pet owners increases over the years.

These initiatives underpin the company’s dedication to improving veterinary services while enhancing the overall care experience for pet owners.

In his address, Bora Hamamcioglu, Founder and Chief Executive Officer of Mascotte Health, said: “Our mission at Mascotte is to empower veterinary heroes to focus on their true passion—practicing medicine and delivering the best possible medical treatment.”

Mascotte Health presents a capital-efficient solution for overloaded teams, allowing veterinary practices to increase revenue and delegate essential operational tasks without having to overload existing staff or hire new employees.

Its platform enables veterinary practices to collaborate effortlessly with their dedicated Mascotte vets, streamlining crucial tasks such as triaging cases, booking appointments, and offering connected care to pet owners, just to name a few.

The expertise of Mascotte’s virtual nurses, including but not limited to tasks such as handling client communication, contributes to an enhanced care experience and improved outcomes.

To this end, Mascotte Health will deploy the fresh funds to expand access to veterinary clinics’ tech-enabled support infrastructure solutions, including virtual triage and customer experience.

The company will continue to employ licensed and registered veterinary nurses and technicians who undergo thorough training and are strategically paired with partner clinics.

As their trusted operating partner, we are dedicated to building a full-stack veterinary support infrastructure that not only improves and optimizes day-to-day operations but also addresses the immense stress faced by clinical staff,” stated Bora Hamamcioglu.

Additionally, Mascotte Health will use part of the funds to improve veterinary care experiences and improve outcomes.

The company intends to deliver better health outcomes comprising a decrease in no-shows, an increase in new appointments, a reduction in consultation time per client, an increase in prescription compliance, and a decrease in phone traffic.

The company will also leverage Nuwa Capital’s corporate investors and network scheme to fuel its growth in the UAE.

Commenting on the latest funding round, Khaled Talhouni, Managing Partner at Nuwa Capital, expressed confidence in the future of veterinary care and highlighted the impressive scalability of Mascotte Health both domestically and internationally.

Our investment in Mascotte reflects our belief in the team’s ability to excel in the veterinary care space. They have strategically differentiated themselves with a customer-centric approach, a steadfast focus on solid unit economics, and undeniable value for all stakeholders,” underscored Talhouni.

Unsurprisingly, Mascotte Health plans to use the new capital to accelerate its ambitious objective to revolutionize the veterinary industry by seamlessly integrating personal (human) veterinarians with cutting-edge technology.

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