COTE D’IVOIRE – Orange, one of the world’s leading telecommunications operators, and Moroccan healthcare platform DabaDoc have collaborated to launch Orange telemedicine care services in Côte d’Ivoire through the new online Orange Santé platform.

The partnership will leverage DabaDoc’s technological expertise to democratize access to healthcare with innovative management solutions and online booking technology in Côte d’Ivoire to improve the healthcare journey of millions of patients.

Orange Santé will allow healthcare providers mainly Ivorian healthcare facilities to be listed on the online platform for digitization of the management of their healthcare center including making appointments online to creating the patient’s digitized medical record.

The digital healthcare platform seeks to address the issue of limited and unequal access to healthcare for African patients where there is still just one doctor per 1,000 inhabitants on the African continent through innovative solutions.

The new healthcare platform will further support the African medical sector by allowing patients living in isolated regions to consult the specialist of their choice remotely to make up for the shortage of doctors affecting certain health districts.

In addition, the Orange Santé platform is focused on the health ecosystem in Africa particularly African patients and doctors to provide access to healthcare services such as online appointment booking, payment for remote consultations by the diaspora, digitized medical records and teleconsultations.

Côte d’Ivoire will be the first country in sub-Saharan Africa to benefit from the Orange Santé platform with online appointment booking. Other innovative services will gradually be added to the system as well as launched in other countries in sub-Saharan Africa by 2023,” Orange reported in a statement.

The launch of Orange Santé in Côte d’Ivoire provides member healthcare professionals with greater visibility and flow management while allowing them to improve their organization in line with Orange group’s strategy to become the leading digital operator and a key player in e-health in Africa.

Earlier, Orange and DabaDoc entered into a mutually beneficial agreement aimed at benefiting from DabaDoc’s technological expertise and Orange’s payment solutions to enable the development of digital solutions that quickly bring concrete benefits to patients and the entire African healthcare ecosystem.

Dubbed DabaDoc Consult, the new system offers a simple and smooth process where the customer living in the diaspora wishing to offer a DabaDoc Consult signs in to the Orange “Transfert Pays” platform.

The client chooses the amount they wish for the consultation and then pays for the service by bank card then the beneficiary of the DabaDoc Consult instantly receives a code that they can use as payment for the video consultation on the platform.

DadaDoc Consult seeks to address the concern shared by many emigrants when taking care of the health of their parents and loved ones living in their country of origin by allowing them access to a video medical consultation wherever they are.

In addition, the service allows customer – beneficiary confidentiality since the medical consultations are done discreetly, the teleconsultations save time and provide access to one of the 10,000 healthcare providers listed in the DadaDoc platform.

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