Response Plus Medical partners with IAG to strengthen international emergency services

UAE—Response Plus Medical (RPM), a leading provider of pre-hospital care and emergency medical services in the UAE, has broadened its global presence by becoming an accredited service provider in the International Assistance Group’s (IAG) network.

This strategic alliance not only reinforces RPM’s status as a leader in emergency healthcare but also bolsters IAG’s mission to offer comprehensive, 24/7 assistance solutions to travelers and institutions worldwide.

In this dynamic partnership, RPM’s state-of-the-art ambulance fleet and extensive medical expertise will serve as a crucial asset for IAG’s network of independent assistance companies.

As a result, customers across the globe can now benefit from enhanced access to vital ground ambulance services in the United Arab Emirates and beyond.

The collaboration underscores IAG’s unwavering commitment to building a robust global network of local partners dedicated to delivering prompt and world-class emergency assistance.

RPM has distinguished itself through a relentless pursuit of excellence in emergency care. The company’s robust infrastructure spans multiple regions, including the UAE, Saudi Arabia, Oman, India, the United Kingdom, and Norway.

With one of the largest private ambulance fleets in the Middle East and North Africa region, RPM operates over 350 modern ambulances that are strategically positioned and equipped to handle a wide array of medical emergencies.

These vehicles are not only on call around the clock but are also fully prepared to provide intensive care transfers, conduct initial patient assessments, deliver resuscitation services, and facilitate smooth hospital admissions.

Dr. Rohil Raghavan, Chief Executive Officer of Response Plus Holding PJSC, highlighted the importance of this accreditation, stating that it marks a pivotal milestone for the company.

He emphasized that the partnership will extend RPM’s reach to more institutions in the MENA region and around the world.

“At RPM, we believe that everyone should have access to best-in-class emergency services. Our mission is to ensure that every emergency, no matter where it occurs, is met with the highest standard of care,” Dr. Raghavan remarked.

Louise Heywood, General Manager of IAG, also expressed her enthusiasm about the collaboration.

She noted that RPM’s profound regional knowledge and operational expertise are perfectly aligned with IAG’s vision of offering rapid, dependable medical assistance.

“Response Plus Medical’s on-the-ground services and comprehensive emergency response capabilities will empower our partners to meet urgent medical needs swiftly, thereby saving lives when it matters most,” she added.

Moreover, RPM’s impressive operational scale is evident from its management of over 420 on-site clinics and a dedicated team of more than 2,000 healthcare professionals.

The company’s commitment to excellence is further demonstrated by its support for over 300 international events each year, including high-profile sporting events such as Formula 1 races and the Dakar Rally.

Sign up HERE to receive our email newsletters with the latest news and insights from Africa and beyond. Also, follow us on our WhatsApp channel for updates.