SAUDI ARABIA – Saudi Arabian healthcare group Saudi German Health (SGH) has launched a new initiative, titled Moneyback Guarantee Policy, designed to spur engagement with customers.
According to the group’s statement, the moneyback guarantee policy is available at all Saudi German Health-operated healthcare facilities across the Kingdom of Saudi Arabia.
With the new moneyback guarantee policy initiative, Saudi German Health aims to empower SGH customers by offering cashback for any unsatisfactory services received.
On an official note, Makarem Sobhi Batterjee, President and Vice Chairman of Saudi German Health, said: “The moneyback guarantee initiative underscores our commitment to ‘Caring Like Family.’ It’s not just about refunding money; it’s about the assurance that we stand by the quality of our services.”
SGH’s new program is specifically tailored to elevate the quality of its services, foster a productive environment characterized by peak performance, and cultivate trust among patients through transparent operations.
The new moneyback guarantee policy program stands as a testament to Saudi German Health’s relentless efforts to provide customers with excellent services across its healthcare facilities.
Promoted by Batterjee family, under the name Bait Al Batterjee Medical Co., Saudi German Health is a prominent healthcare group in the Middle East and North Africa (MENA) region.
The healthcare group operates an extensive and growing network of hospitals, clinics, pharmacies and educational facilities across the MENA region.
The group has consolidated its presence in the Kingdom of Saudi Arabia by establishing a comprehensive network of full-fledged hospitals in Jeddah, Asser, Riyadh, Madinah, Hail, Dammam, and Makkah.
Moreover, Saudi German Health is expanding its patient care capacity with the opening of new state-of-the-art facilities in the MENA region.
SGH’s customer guarantee policies are strategically designed to ensure efficiency and excellence in all services offered at its healthcare facilities in multiple locations.
Consequently, the implementation of the new moneyback guarantee policy initiative aligns with SGH’s strategy to establish itself as one of the largest private healthcare providers in the Gulf region.
Saudi German Health intends to emerge as a significant contributor to the growth and advancement of the medical industry in the Kingdom of Saudi Arabia
Underlining the significance of the new guarantee policy, Makarem Sobhi Batterjee stated: “This cash-back guarantee reaffirms our confidence in our service excellence, building trust in our brand and reflecting our dedication to providing world-class healthcare.”
The launch of the new moneyback guarantee policy initiative comes as part of SGH’s unwavering commitment to prioritize customer satisfaction and exemplifies its ethos of “Caring Like Family”.
By implementing this program, SGH will encourage social engagement with customers as well as prioritize the provision of exceptional medical services offered at all hospital branches in the region.
“Our commitment to enhancing healthcare services for communities in the region remains unwavering,” underscored Makarem Sobhi Batterjee.
For all the latest healthcare industry news from Africa and the World, subscribe to our NEWSLETTER, and YouTube Channel, follow us on Twitter and LinkedIn, and like us on Facebook.
