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The healthcare provider recently opened its first hybrid Smart Clinic at JAFZA, demonstrating the viability of this new care delivery model.

UAE—Fakeeh Health has unveiled an innovative network of AI-enabled Smart Clinics throughout the UAE, marking a significant shift in how communities access physician-led medical care.
The initiative directly supports Dubai’s ambitious vision for a digitally transformed, patient-centered healthcare ecosystem that brings quality medical services closer to where people live, work, and shop.
The healthcare provider recently opened its first hybrid Smart Clinic at JAFZA, demonstrating the viability of this new care delivery model.
Building on this successful launch, Fakeeh Health plans to expand the network in carefully planned phases across multiple locations.
The company will establish these advanced medical facilities in shopping malls, corporate offices, and residential neighborhoods, effectively bringing hospital-grade healthcare beyond the conventional boundaries of traditional medical institutions.
How the smart clinics work
The Smart Clinics operate through a sophisticated system that connects patients with Fakeeh Health’s licensed physicians and multidisciplinary medical teams.
Patients receive care through secure virtual consultations conducted within fully equipped medical capsules.
These high-tech examination spaces monitor vital signs in real time and integrate seamlessly with Fakeeh Health’s comprehensive electronic medical records system.
Clinical governance remains central to the service model.
Each consultation follows strict medical protocols and connects to established referral pathways.
When a patient’s condition requires more intensive intervention, the system ensures smooth escalation to in-person care at Fakeeh University Hospital, maintaining continuity throughout the treatment journey.
Comprehensive patient support services
Fakeeh Health manages every aspect of the patient experience from start to finish.
The company handles insurance verification, appointment scheduling, and prescription issuance through streamlined digital processes.
Patients also benefit from coordinated home medication delivery services, eliminating the need for pharmacy visits after consultations.
AI enhancement with human oversight
The clinics employ AI-enabled workflows powered by AISHA, an artificial intelligence health assistant that enhances patient navigation and improves operational efficiency.
However, medical accountability and all clinical decision-making remain firmly in the hands of licensed physicians.
The technology serves as a support tool rather than a replacement for human medical expertise.
Leadership perspective
Dr. Mohaymen Abdelghany, who serves as Group CEO of Fakeeh Health UAE and CEO of Fakeeh University Hospital, emphasized the initiative’s strategic importance.
He stated that the program extends physician-led, hospital-grade care directly into communities while advancing Dubai’s digital healthcare objectives.
Dr. Abdelghany explained that the integration of real-time clinical data with electronic medical records, combined with robust clinical governance frameworks, enables the organization to expand healthcare access significantly.
This expansion occurs without compromising the quality of medical services or patient safety standards that communities expect from established healthcare providers.
The Smart Clinic network represents a practical application of technology to address healthcare accessibility challenges while maintaining the clinical rigor and professional standards traditionally associated with hospital-based care.
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